Tuo Africa Privacy Policy
Effective Date: 17 November 2022
- Introduction
Welcome to Tuo Africa. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or use our services.
- Information We Collect
We may collect and process the following information about you:
- Personal Identification Information: Name, email address, phone number, and postal address.
- Booking Information: Travel preferences, special requests, and payment details.
- Technical Information: IP address, browser type, and usage data collected through cookies and similar technologies.
- Communication Information: Records of your correspondence with us, including emails and phone calls.
- How We Use Your Information
We use the information we collect for the following purposes:
- To Provide Our Services: Processing bookings, sending confirmations, and managing your travel arrangements.
- To Improve Our Services: Analyzing data to enhance user experience, develop new services, and improve existing ones.
- To Communicate with You: Sending newsletters, promotional offers, and updates about our services.
- To Ensure Security: Protecting against unauthorized access, fraud, and other illegal activities.
- Sharing Your Information
We may share your information with:
- Service Providers: Third parties who assist us in providing our services, such as payment processors and travel partners.
- Legal Requirements: Authorities if required by law or to protect our legal rights.
- Business Transfers: In the event of a merger, acquisition, or sale of our assets, your information may be transferred to the new owner.
- Cookies and Tracking Technologies
Our website uses cookies and similar technologies to collect information about your browsing activities. This helps us personalize your experience and improve our services. You can manage your cookie preferences through your browser settings.
- Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, and disclosure. However, no internet transmission is completely secure, and we cannot guarantee its absolute security.
- Your Rights
You have the following rights regarding your personal information:
- Access: Request a copy of the information we hold about you.
- Correction: Request correction of any inaccurate or incomplete information.
- Deletion: Request deletion of your personal information, subject to certain exceptions.
- Objection: Object to the processing of your personal information for direct marketing purposes.
- Restriction: Request restriction of the processing of your personal information in certain circumstances.
- Data Portability: Request transfer of your personal information to another service provider.
To exercise these rights, please contact us at info@tuoafrica.co.za.
- Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites, and we encourage you to read their privacy policies.
- Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website and updating the effective date.
- Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Tuo Africa
1 Central Street, Houghton, Johannesburg, South Africa
Email: info@tuoafrica.co.za
Phone: +27 (0) 10 030 0358
Thank you for trusting Tuo Africa with your travel experiences. We are committed to safeguarding your privacy and providing you with exceptional service.